The Mobile App named “Safe Transportation” is used so users can check before boarding a taxi if the unit is registered in the authorized vehicle park by the authorities, if the driver is in the official register, as well as check their history of complaints and reports, in addition to the option to rate the quality of the service received.
Likewise; Its benefits include that you can check the current rates and calculate the payment for the trip made based on the sectors of origin and destination.
With this application you can send SMS messages, whatsapp, emails and social networks to contact people you trust in emergencies, as well as to provide driver and unit data to the responsible government/authority area on the occasion of a complaint .
Also, if a situation of sexual harassment, danger, accident or emergency occurs, passengers have the opportunity to send messages and emails automatically to Public Security, the Red Cross and the area deemed by the government/authorities that is important to receive the alerts, which are configured in the network of this system.
Apart from that, the mobile app allows radio taxi bases to receive service requests via telephone using the “request your taxi” option, which indicates the geographical position of the applicant and their telephone number to confirm the requirement.
The mobile app received special mentions in the category Innovation and citizen interaction in the CIAPEM I + T awards (innovation plus technology 2016) where it won the award for the best practices of government innovation in the public sphere.
InnovationWeek Magazine also awarded an award as an innovative strategy for the public sector 2016.
Bottom line, the app is a technological tool designed for the safety of users of any of the modes of public transport. The goal was to make an app that would allow the union of public service driver registers with the units and users. In addition, allowing that in places of high crime, get a taxi service that was not so risky.